UNKNOWN

There are no traffic jams along the extra mile.

ROGER STAUBACH

Quality in a service or product is not what you put into it.

It is what the client or customer gets
out of it.

PETER DRUCKER

Do what you do so well that they will want to see it again
and bring their friends.

WALT DISNEY

If we don’t take care of our customers, someone else will.

UNKNOWN

Our life is frittered away by detail. Simplify, simplify!

HENRY DAVID THOREAU

If you make customers unhappy in the physical world,

they might each tell 6 friends.

If you make customers unhappy on the
Internet,

they can each tell 6,000 friends.

JEFF BEZOS

Customers don’t expect you to be perfect.They do expect you
to fix things when they go wrong.

DONALD PORTER

Give trust, and you’ll get it double in return

KEES KAMIES

The quality of our work depends on the quality of our
people.

UNKNOWN

One of the deep secrets of life is that all that is really
worth doing is what we do for others.

LEWIS CAROL

The goal as a company is to have customer service that is
not just the best, but legendary.

SAM WALTON

Mistakes are the portals of discovery.

JAMES JOYCE

Being on par in terms of price and quality only gets you
into the game.

Service wins the game.

TONY ALESSANDRA

People expect good service but few are willing to give it.

ROBERT GATELY

Well done is better than well said.

BENJAMIN FRANKLIN

To my customer.

I may not have the answer, but I’ll
find it.

I may not have the time, but I’ll make
it.

UNKNOWN

Here is a simple but powerful rule –

Always give people more than what they expect to get.

NELSON BOSWELL

In business you get what you want by giving other people
what they want.

ALICE MACDOUGALL

You’ll never have a product or price advantage again.

They can be easily duplicated, but a strong customer service
culture can’t be copied.

JERRY FRITZ

Although your customers won’t love you if you give bad
service, your competitors will.

KATE ZABRISKIE

Customer service is not a department, it’s an attitude!

UNKNOWN
(Submitted by Mandy)

The way to gain a good reputation, is to endeavor to be what
you desire to appear.

SOCRATES

A complaint is a gift.

CLAUS MØLLER (Submitted by Casper)

Sales without Customer Serive is like stuffing money into a
pocket full of holes.

DAVID TOOMAN