Applied humor is vital to the life of any organization.  Jim has the uncanny ability to help others tap into humor as a resource for improving human interaction and individual in the workplace.  Anyway you serve him up, Jim’s brand of “applied humor” is THE  Human Resource Director for any company looking to enhance the effectiveness of it’s people. People learn more when they are relaxed and have a few laughs. Each topic or workshop has an underlying topic for improvement of one’s self—and within the workforce.

Jim’s professional speaking involves the Canadian Professional Speakers Association, the International Federation of Professional Speakers, the International Customer Service Association along with several other networking associations. He has been a speaker several times for the Ontario Non-Profit Housing Association and the Institute of Housing Management— along with many private businesses and organizations. From employee meetings to annual conventions, companies turn to Jim to engage their participants and
energize their organizations.

Without Customers You Have NO Business

Whether it be an entrepreneur; small independent business; or large corporations—everyone needs customers, otherwise how can you stay in business. The challenge is that there are many business people and organizations that are experts in their product or
service, but lack the ability to understand customers and make them part of the sales force.

If you are a business owner, don’t you want your business to flourish and grow. In this day and age of customers seeking the best value for their dollar—and searches the internet for the best product or service – why would they come to you? Have you ever gone somewhere where you received the ultimate in customer service—so far? Why can’t you or
your company be like that? What does it take? Not much, really. It all begins with Attitude. This makes for great customer service—so much so, that your customers will feel part of your business or organization and they become your sales force.  How do you tell the customer or your staff how much you appreciate them and their work or purchases?

The Corporate Smile was founded in 1994. Jim has been the ultimate customer resource person all his life. He was the Customer Service Instructor for a major US Airline for over 15 years—and has done corporate training for over 35 years.  (note: This is amazing considering he’s only 39..again!)

If you want a speaker at your next event who will give your guests or staff a few laughs—along with giving a clear message of improvement—then you need Jim Kennedy’s The Corporate Smile !

See the tab “About The Corporate Smile” for current workshop / keynote topics.